At Coast Wide Containers Australia, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make enquiries, purchase our products, or use our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from you in various ways, including when you visit our website, fill out a form, contact us, or engage our services.

Personal Information

This may include:

  • Full name

  • Email address

  • Phone number

  • Business name

  • Delivery or billing address

  • Any other information you voluntarily provide via contact forms, enquiries, or correspondence

Non-Personal Information

This may include:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our website

  • Referring websites

This information is collected to help us improve our website performance and user experience.

2. How We Use Your Information

The information we collect may be used to:

  • Respond to enquiries and provide customer support

  • Process orders, container hire, and service requests

  • Arrange deliveries and logistics

  • Improve our products, services, and website functionality

  • Send important service updates or communications

  • Comply with legal and regulatory obligations

We only collect information that is necessary for legitimate business purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. Cookies help us understand how visitors interact with our website and allow us to improve navigation and content.

You can choose to disable cookies through your browser settings; however, doing so may affect certain features of the website.

4. How We Protect Your Information

Coast Wide Containers Australia takes reasonable steps to ensure your personal information is protected from misuse, loss, unauthorized access, modification, or disclosure.

We use:

  • Secure servers and systems

  • Restricted access to personal data

  • Industry-standard security measures

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary:

  • With trusted service providers involved in delivery, logistics, or IT services

  • To comply with legal requirements, court orders, or regulatory authorities

  • To protect our rights, property, or safety

All third parties are required to handle your information responsibly and in accordance with privacy laws.

6. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and Coast Wide Containers Australia is not responsible for their content or practices. We encourage users to review the privacy policies of any third-party sites they visit.

7. Accessing and Updating Your Information

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to inaccurate or outdated information

To make a request, please contact us using the details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once information is no longer required, it is securely deleted or anonymized.

9. Privacy of Children

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can promptly remove it.

10. Changes to This Privacy Policy

Coast Wide Containers Australia reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be revised accordingly. Continued use of our website constitutes acceptance of the updated policy.