At Coast Wide Containers Australia, we aim to provide reliable and efficient delivery of shipping containers across Australia. This Shipping Policy outlines how deliveries are handled, including timelines, responsibilities, and important conditions.
By placing an order with us, you agree to the terms outlined below.
1. Delivery Coverage
We provide container delivery Australia-wide, including metropolitan, regional, and remote locations. Delivery availability may vary depending on site access, container size, and transport requirements.
2. Delivery Timeframes
Delivery timeframes depend on:
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Container availability
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Delivery location
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Transport scheduling
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Weather and site conditions
Estimated delivery times will be provided at the time of order confirmation. While we strive to meet all delivery estimates, delays may occur due to circumstances beyond our control.
3. Delivery Method
Containers are typically delivered using:
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Tilt tray trucks
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Side loaders
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Crane-assisted vehicles (where required)
The delivery method will be determined based on container size, site access, and customer requirements.
4. Site Access & Customer Responsibilities
Customers are responsible for ensuring:
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Clear and safe access for delivery vehicles
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Adequate space for unloading
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Firm and level ground at the delivery site
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Any required permits or approvals
If delivery cannot be completed due to access issues, additional delivery or re-delivery fees may apply.
5. Delivery Charges
Shipping and delivery costs vary depending on:
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Distance and location
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Container size and weight
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Delivery method
All delivery charges will be quoted and agreed upon before dispatch.
6. Inspection on Delivery
Customers are required to inspect the container upon delivery. Any concerns or damage must be reported within 24 hours of delivery, along with photographic evidence. Containers are considered accepted once unloaded unless reported within this timeframe.
7. Delays & Unforeseen Circumstances
Coast Wide Containers Australia is not liable for delays caused by:
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Weather conditions
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Road or transport restrictions
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Site access limitations
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Mechanical issues or carrier delays
We will, however, communicate promptly regarding any changes to delivery schedules.
8. Failed or Re-Delivery
If delivery cannot be completed due to customer-related issues, including inadequate site access or absence at the delivery location, re-delivery fees may apply.
9. Risk & Ownership
Risk transfers to the customer once the container has been delivered and unloaded at the nominated site. Ownership transfers according to the terms agreed at the time of sale or hire.
